Refund policy
All refunds are processed through the original payment method. If the garment you’ve ordered without a try does not fit, we are able to offer store credit. If the store credit does not cover the price of the second garment choice, the customer is required to pay the difference. Please contact us via email for any refund related inquires: studioborrowed@gmail.com
Cancellations are allowed up to a week prior to the chosen start date of your rental, no cancellations will be processed after the cut off date. In the circumstance of a last minute event cancellations or reschedule we are able to offer store credit to accommodate the unfortunate events.
All returns are done through a prepaid return label which will be sent to customers, please strictly use this when processing your return to ensure your deposit can be refunded. A $20 late fee will apply for every continuous day the return is delayed.